감정은행계좌 (Emotional Bank Account)

감정은행계좌 (Emotional Bank Account)

감정은행계좌 (Emotional Bank Account).hwp

목차 ▶ Introduction ▶ Emotional Bank Account ▶ Conclusion ※References 본문 ▶ Introduction We live with making relationships with others. Human relationship is one of the most important thing for our life. We are happy, sad, crying and smile by human relationships. We can not live without others .We have understood how important it is by making relationships. Imagine there are 2 people around me, A and B. A always make good things for the relationship with continuous efforts. The B always makes mistakes and bad things that I get disappointed. If they, A and B, make same mistakes for me. I would forgive A easily because he deserved it. I would think This guy always makes good things and I can definitely understand what he did! I trust him for A. However for B, I would think oh! this guy made mistake to me again! I can stand it anymore! I do not trust him! . what make us to think like that even if they made same mistakes? Here is the theory that describes how the amount of trust effect human relationships. Stephen Covey uses the metaphor of Emotional Bank Account to describe the amount of trust that s been built up in a relationship. 참고문헌 Emotional Bank Account - Stephen Covey Keep Track of Your Emotional Bank Account - Leslie becker-phelps, phD 키워드 감정은행계좌, 감정, 계좌